Contact Us

Access to Records:
Upon request, a person who has received or is in receipt of a service from FACS Niagara shall be informed of the existence, use and disclosure of their Personal Information, and shall be given access to it.

Individuals seeking a copy of a service record held by FACS Niagara may submit the following form to recordsdisclosure@facsniagara.on.ca

Individual Request for Access to Records Form

Or may be mailed to:
Privacy Designate
Family and Children’s Services Niagara
82 Hannover Drive, P.O. Box 24028
St Catharines, Ontario L2R 7P7

In accordance with law, in some instances, you may be denied access to some or all of your personal information about service. The reasons for this denial shall be provided to you. For more information, please see our Notice of Information Practices.

Employers seeking to have a Child Welfare Record Check conducted must submit the following consent form to recordsdisclosure@facsniagara.on.ca.

Child Welfare Record Check Consent Form